FREQUENTLY ASKED QUESTIONS
Everything You Need to Know
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Iris isn’t just a mascot—she’s the embodiment of 70 combined years of marketing expertise blended with the future promise of AI. She’s your creative strategist, visionary artist, and business partner all rolled into one! Here's some common questions she's already answered for you! If you have others, email us at isawthesignllc@gmail.com​
Do you have General Questions About Our Products & Services? Wondering How to Place an Order & What to Expect? What about Turnaround Times, Shipping, & Pickup Information? Customization Options & Design Assistance? We've got you covered: Read below!
General Questions
Q: What does I Saw The Sign specialize in?
A: ISTS is your go-to partner for custom signage, branded apparel, and promotional products. We help businesses, schools, and organizations bring their brand to life with high-quality designs and fast turnaround times.
Q: Do you only work with businesses, or can individuals place orders?
A: We work with both businesses and individuals! Whether you need corporate branding, school spirit wear, or a one-time custom project, we’ve got you covered.
Q: How do I place an order with ISTS?
A: You can request a quote on our website, call us at 712-792-3701, send us an email to isawthesignllc@gmail.com, or stop by our shop at 1841 Industrial Park Road in Carroll to discuss your project. If you need apparel, promotional items, or signage, we’ll guide you through the design and ordering process to ensure the perfect result.
Signage & Graphics
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Q: What types of signage do you offer?
A: We create yard signs, banners, vehicle graphics, window decals, business signs, and more! Whether you need indoor branding or outdoor visibility, we provide durable, high-quality solutions.
Q: Can you install signs and vehicle graphics?
A: Yes! Our team handles professional installation for signs and vehicle graphics to ensure a perfect fit and long-lasting results.
Q: How long does it take to complete a signage project?
A: Project timelines vary based on complexity, but most simple signage orders are completed within 7-14 business days. If you need a rush order, let us know—we’ll do our best to accommodate!
Branded Apparel & Promotional Items
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Q: Do you offer custom apparel printing?
A: Absolutely! We offer screen printing, embroidery, direct to film transfers, and heat transfer vinyl for custom apparel, including t-shirts, hoodies, jackets, and team uniforms.
Q: What types of promotional products do you offer?
A: We offer thousands of promotional items—from drinkware and office supplies to tech accessories and custom gifts. If you’re looking for high-impact giveaways or branded merchandise, we can help!
Q: Is there a minimum order quantity for promotional items or apparel?
A: Minimums depend on the item, but we have options for both small and large orders. If you need a low-quantity run, let us know and we’ll find a solution that works for you!
Ordering & Customer Service
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Q: Can you help with logo design or artwork for my order?
A: Yes! Our in-house graphic design team can help refine your logo, create custom designs, and ensure your branding looks sharp on any product.
Q: Do you offer bulk pricing or discounts?
A: Yes! We offer bulk pricing on larger orders and can recommend cost-effective solutions for your budget. Contact us for a custom quote!
Q: What payment methods do you accept?
A: We accept cash, and checks as well as ACH. Online credit card payment options are available for certain orders.
Q: Do you ship orders, or is pickup required?
A: We offer both local pickup and shipping! Let us know what works best for you, and we’ll coordinate accordingly.